Shipping Policy for Carximocity

Effective Date: January 3, 2025

At Carximocity, we are committed to providing you with the best shopping experience, including fast, reliable, and secure shipping. This Shipping Policy outlines our procedures for processing, shipping, and delivery of your orders, as well as the shipping methods and fees available to you. By making a purchase on www.carximocity.com, you agree to the terms and conditions outlined in this policy.

1. Order Processing Time

  • Order Processing
    Orders are typically processed within 1-2 business days after receiving payment authorization. Processing includes verifying your payment, preparing your order for shipment, and conducting necessary quality checks. Please note that processing time may be longer during peak shopping periods, such as holidays or sales events.

  • Order Cutoff Time
    Orders placed after 3:00 PM EST may not be processed until the next business day. Orders placed on weekends or public holidays will be processed on the following business day.

  • Delays
    While we aim to ship all orders promptly, some unforeseen circumstances (e.g., high demand, inventory issues, or shipping carrier delays) may cause delays. If your order is delayed, we will notify you via email or phone as soon as possible.

2. Shipping Methods and Costs

We offer several shipping options based on your location, urgency, and preferred carrier. All shipping costs are calculated at checkout, and you will be informed of the shipping charges before completing your order.

  • Domestic Shipping (United States)
    We offer the following shipping options for orders within the United States:

    • Standard Shipping: Estimated delivery within 5-7 business days.
    • Expedited Shipping: Estimated delivery within 2-3 business days.
    • Priority Shipping: Estimated delivery within 1-2 business days.

  • International Shipping
    Carximocity ships to many international destinations. The available international shipping methods are:

    • Standard International Shipping: Estimated delivery time is 7-21 business days, depending on the destination.
    • Expedited International Shipping: Estimated delivery time is 5-10 business days.

  • Shipping Costs
    Shipping costs are calculated at checkout based on the shipping method you select and your shipping address. You will see the total cost before finalizing your purchase.

  • Free Shipping
    We offer free standard shipping on orders over $100 within the United States. Free shipping will automatically be applied at checkout when your order qualifies.

3. Delivery Times

  • Domestic Deliveries
    The estimated delivery time for domestic orders will vary based on the shipping method selected. Standard shipping typically takes 5-7 business days, while expedited options can deliver within 2-3 business days. Priority shipping guarantees delivery within 1-2 business days. Please note that weekends and public holidays may affect delivery times.

  • International Deliveries
    International orders generally take between 7-21 business days for standard shipping and 5-10 business days for expedited shipping. Delivery times may be affected by customs processing, holidays, and other factors outside our control.

  • Tracking Your Order
    Once your order has been shipped, you will receive an email with a tracking number and a link to the carrier’s tracking page. You can use this information to track your order’s progress and estimated delivery date.

4. Shipping Restrictions

  • Shipping Locations
    Carximocity currently ships to most locations within the United States and select international countries. However, there are some countries where we are unable to provide shipping services due to shipping carrier limitations or legal restrictions. If we are unable to ship to your country, you will be notified during checkout.

  • P.O. Boxes and APO/FPO Addresses
    We are able to ship to P.O. Boxes and APO/FPO addresses within the United States. However, please note that delivery times may be longer for these addresses due to postal regulations.

  • Undeliverable Packages
    In the event that a package is returned to us due to an incorrect address, refused delivery, or failure to claim, you will be responsible for the additional shipping charges required to re-ship the package.

5. Order Tracking and Notifications

Once your order is shipped, we will provide you with a tracking number via email. You can use the tracking number to monitor the status of your shipment. If you have any issues or concerns about tracking, please reach out to our customer service team at info@carximocity.com for assistance.

6. Shipping Insurance

While we take the utmost care in packing and shipping your items, Carximocity is not responsible for lost, stolen, or damaged items during transit. However, if your order is valuable, we recommend purchasing shipping insurance during checkout. This will provide you with additional protection in the case of any shipping issues.

7. Shipping Delays

While we strive to meet the estimated delivery times, external factors such as weather conditions, holidays, carrier delays, and customs processing (for international orders) may cause delays. Carximocity is not responsible for delays caused by these factors, but we will make every effort to assist you in resolving any shipping issues.

  • Delays in International Shipping
    International orders may experience delays at customs or due to country-specific regulations. Customs duties, taxes, and processing times are beyond our control, and customers are responsible for any additional fees imposed by customs authorities.

  • Carrier Delays
    Shipping carriers may experience delays, especially during peak seasons. We will work with the carrier to track your package and keep you updated on its status.

8. Customs, Duties, and Taxes (International Orders)

For international customers, please note the following:

  • Customs Fees
    You may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are not included in the shipping cost and are the responsibility of the customer. Please check with your local customs office for details on any applicable fees.

  • Customs Clearance
    Customs clearance may take additional time, causing delays in delivery. Carximocity is not responsible for any delays caused by customs processing.

9. Packaging

Carximocity ensures that all products are carefully packaged to prevent damage during transit. We use quality packaging materials to protect your order, and if you receive a damaged item, please contact us immediately so we can assist you with returns or exchanges.

10. Shipping Address Accuracy

To avoid shipping delays or issues, please ensure that the shipping address you provide is accurate and complete. This includes the correct street address, apartment number (if applicable), city, state, postal code, and country. Carximocity is not responsible for delays or issues arising from incorrect shipping information.

11. Contact Us

If you have any questions regarding our Shipping Policy, need assistance with tracking, or need help resolving any shipping issues, please contact our customer service team at:

By placing an order on Carximocity, you agree to the terms and conditions outlined in this Shipping Policy. We are committed to delivering your order as quickly and securely as possible, and we appreciate your business!