Sales Policy for Carximocity

Effective Date: January 3, 2025

At Carximocity, we are committed to providing our customers with high-quality, fashionable, and affordable clothing, along with excellent service. Our Sales Policy outlines the terms and conditions of purchasing from our online store, helping you understand our sales process, pricing, and general shopping experience. By making a purchase on www.carximocity.com, you agree to the terms of this Sales Policy.

1. Product Availability

We strive to ensure that the products listed on our website are available and in stock. However, availability can change quickly due to customer demand. In the event that an item is out of stock or unavailable after your purchase, we will notify you promptly and offer alternative solutions, such as:

  • Providing an estimated restock date
  • Offering a similar product or alternative item
  • Issuing a full refund if the item is no longer available

We do our best to update our website’s inventory regularly, but occasionally stock discrepancies may occur.

2. Pricing and Payment

Pricing

  • All prices listed on www.carximocity.com are in U.S. Dollars (USD) unless otherwise stated.
  • We make every effort to ensure that the pricing on our website is accurate. However, we reserve the right to correct any errors in pricing or typographical mistakes. If an error is found after you’ve placed an order, we will contact you with the corrected price and give you the option to proceed with your purchase or cancel the order.
  • Taxes may apply based on your location and will be calculated at checkout.
  • Prices do not include shipping fees unless explicitly stated as free shipping for certain promotions.

Payment Methods

We accept a variety of secure payment methods for your convenience, including:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards
  • PayPal
  • Apple Pay, Google Pay, and other supported digital wallets
  • Gift Cards (if applicable)

When placing an order, payment is required at the time of purchase. You will receive an order confirmation once the transaction has been processed. We do not accept cash or checks for online orders.

Order Confirmation

Once your order has been placed and payment has been confirmed, you will receive an order confirmation email containing your order details, including the items purchased, billing and shipping information, and estimated delivery times.

3. Order Processing and Shipping

We strive to process and ship all orders as quickly as possible. However, please note the following:

Order Processing Time

  • All orders are processed within 1-3 business days. Orders placed over the weekend or during holidays may take slightly longer.
  • If there is any delay in processing your order, we will notify you promptly with an updated delivery date.

Shipping Costs

  • Standard Shipping: Costs are calculated based on your location and the weight of your order. The exact shipping cost will be shown at checkout.
  • Free Shipping: We occasionally offer free shipping promotions. If free shipping is available for your order, it will be applied automatically at checkout.
  • Expedited Shipping: We also offer expedited shipping options for faster delivery at an additional cost. These shipping costs will be calculated at checkout.

Shipping Timeframe

  • Domestic Orders: Most domestic orders are delivered within 5-7 business days.
  • International Orders: Shipping times for international orders may vary. International shipments can take up to 10-15 business days, depending on your location and customs processing times.

Shipping Address

  • Please ensure that the shipping address entered at checkout is accurate and complete. We are not responsible for any delays or issues caused by incorrect or incomplete shipping information.
  • We cannot reroute orders once they have been dispatched, so double-checking your shipping details is essential.

4. Sales Taxes

Sales tax is applicable to orders based on your shipping destination. The applicable sales tax will be calculated during the checkout process, and the final total will include the tax amount.

  • For customers located in states where Carximocity is required to collect sales tax, the appropriate tax will be added to your order total.
  • Customers located outside of the United States are responsible for any customs duties, import taxes, or fees that may apply to their international orders.

5. Promotions and Discounts

Occasionally, Carximocity offers special promotions and discounts, including seasonal sales, limited-time offers, and clearance events. These promotions are subject to the following terms:

  • Coupon Codes: If you have a coupon code, you must enter it at checkout. The discount will be applied to your order total before tax and shipping charges.
  • Expiration Dates: All coupon codes and promotional discounts have expiration dates. Once expired, they cannot be applied to your order.
  • Limitations: Some promotions may have restrictions (e.g., applicable to full-priced items only, minimum order value required, etc.). Be sure to review the specific terms of each offer.

Please note that promotions cannot be combined with other discounts, and any promotion can be discontinued or modified at any time without prior notice.

6. Cancellations

Orders can be canceled as long as they have not been processed for shipping. To cancel your order, please contact Carximocity immediately after placing it. Once an order has been shipped, we are unable to cancel it, and you will need to follow our return and exchange policy to return the item.

7. Incorrect or Damaged Items

While we make every effort to ensure that the items you receive are in perfect condition, there may be instances when you receive a damaged or incorrect item. If this happens, please follow the process below:

Damaged or Defective Items

  • Contact Carximocity within 7 days of receiving your order if the item is damaged, defective, or if there is a shipping error.
  • We will offer a replacement or a full refund, including return shipping fees.

Incorrect Items

  • If you received an item that was not what you ordered, please contact us within 7 days for a return label. We will provide a replacement or refund as appropriate.

8. Customer Account and Security

To streamline the ordering process, we encourage customers to create an account with Carximocity. Having an account allows you to:

  • Save billing and shipping information for faster checkouts
  • Track your order status
  • Review your past orders
  • Receive exclusive offers and promotions

When you create an account, you are responsible for maintaining the confidentiality of your account login information. We take the privacy and security of your personal data seriously. Please refer to our Privacy Policy for more details on how we protect your information.

9. Customer Support

If you have any questions regarding our sales process or need assistance with an order, please contact our friendly customer support team. We are here to help you with any inquiries, issues, or concerns you may have.

Thank you for shopping at Carximocity. We value your business and are committed to providing a seamless shopping experience. By following our Sales Policy, we aim to ensure that your purchases with us are smooth, secure, and satisfactory. Should you encounter any issues, please don’t hesitate to reach out to us. We look forward to serving you again soon.