Privacy Policy for Carximocity

Effective Date: January 3, 2025

At Carximocity, your privacy is our top priority. We are committed to protecting the personal information you share with us while providing you with a seamless and enjoyable shopping experience. This Privacy Policy explains what personal information we collect, how it is used, and the measures we take to protect it. By using our website (www.carximocity.com), you agree to the terms of this policy. Please take a moment to read it carefully and understand how your data is handled.

1. Information We Collect

We collect both personal and non-personal information from you to enhance your shopping experience. The types of information we collect may include the following:

Personal Identification Information

When you place an order, subscribe to our newsletter, or interact with our customer support team, we may collect the following personal details:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (credit/debit card details, PayPal account, etc.)

This information is necessary to process your orders, provide customer service, and communicate with you about your purchases and promotions.

Non-Personal Identification Information

In addition to personal information, we automatically collect non-personal data about your visit to our website to improve our services and offer a better shopping experience:

  • IP address
  • Browser type and version
  • Device information (smartphone, tablet, desktop, etc.)
  • Pages visited and time spent on the site
  • Search terms and referral sources

This data helps us track trends, manage our website, and ensure its functionality, enabling us to improve your browsing experience.

Payment Information

We collect payment details when you complete a purchase, but we do not store sensitive payment information on our servers. Payments are securely processed through trusted third-party payment processors like PayPal and major credit card networks. These third-party services adhere to stringent security standards to protect your financial data.

2. How We Use Your Information

The personal and non-personal information we collect is used for several purposes, including:

To Process Transactions

We use your personal and payment information to fulfill orders, process payments, and deliver products to you. Your shipping details are essential to ensure accurate and timely delivery.

To Improve Our Website and Services

The non-personal information we gather allows us to analyze how visitors use our website, helping us identify areas of improvement and enhance functionality. By studying customer preferences and browsing patterns, we can personalize your experience and offer more relevant products.

To Communicate with You

We use your contact information to send order updates, shipping confirmations, and promotional materials (if you opt-in). We may also send you notifications regarding new products, special offers, and discounts. You can always opt-out of these communications by clicking the “unsubscribe” link in the email or contacting us directly.

For Marketing and Advertising

We use cookies and tracking technologies to provide personalized ads and content based on your preferences. This helps us target relevant promotions to customers who may be interested in our products. You can manage these preferences through your browser settings or by opting out of targeted advertising on third-party platforms.

To Prevent Fraud and Security Breaches

We take necessary measures to protect both your personal information and our website from fraudulent activities. We use the information to identify and prevent unauthorized access, ensuring the security of your data and transactions.

3. How We Protect Your Information

At Carximocity, we implement several security measures to safeguard your personal information and prevent unauthorized access or disclosure:

Data Encryption

We use Secure Socket Layer (SSL) encryption to protect sensitive data, such as payment information, as it travels over the internet. This ensures that any data transmitted between your device and our website is encrypted and cannot be intercepted.

Secure Payment Gateways

All credit card and payment details are securely processed through trusted third-party services that comply with Payment Card Industry Data Security Standards (PCI DSS). This minimizes the risk of financial data breaches.

Access Control

We restrict access to personal data to authorized personnel only. Our employees and partners who have access to your information are required to adhere to strict confidentiality protocols to protect your privacy.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your online shopping experience and to provide features like personalized recommendations, remembering your shopping cart, and tracking your browsing behavior. Cookies are small files placed on your device when you visit our website, allowing us to:

  • Track your interactions with the site (pages viewed, links clicked, etc.).
  • Remember your login credentials and shopping preferences to improve user experience.
  • Provide targeted advertisements based on your browsing habits, both on our website and third-party sites.

You have the option to manage or disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features on our website, such as saving your preferences and completing your checkout process.

5. Sharing Your Information

We respect your privacy and are committed to not selling, renting, or sharing your personal information with unauthorized third parties. However, we may share your information in the following cases:

With Service Providers

We work with trusted third-party service providers to assist with various aspects of our business, including order fulfillment, payment processing, and email marketing. These partners have access to your personal information only to perform specific tasks and are obligated to maintain the confidentiality of your data.

For Legal Compliance

We may disclose your information when required by law, such as in response to a legal request or subpoena, or if we believe it is necessary to protect our rights, property, or safety, or that of others.

In Case of Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. In such cases, we will notify you through email or a prominent notice on our website.

6. Third-Party Links

Our website may contain links to third-party websites for services or products not operated by Carximocity. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any external sites before sharing any personal information.

7. Children’s Privacy

Carximocity does not knowingly collect personal information from individuals under the age of 13. If we discover that we have inadvertently collected such information, we will take immediate steps to delete it. If you are a parent or guardian and believe that we have collected data from a child under 13, please contact us immediately at info@carximocity.com.

8. Your Rights and Choices

You have the right to control how your information is used by Carximocity. This includes:

Accessing Your Information

You can request access to the personal information we have stored about you. We will provide you with a copy of your data upon request, and if necessary, make any corrections.

Updating or Correcting Information

You can update or correct your personal information through your account settings or by contacting our customer service team.

Opting Out of Marketing Communications

If you no longer wish to receive promotional emails or newsletters from us, you can unsubscribe at any time by clicking the “unsubscribe” link in our emails. You may also contact us directly to request removal from our email list.

Requesting Deletion of Your Information

If you wish to delete your personal information from our database, you may contact us to request that your data be erased. Please note that some data may need to be retained for legal or business purposes.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including processing transactions, providing customer support, and complying with legal obligations. After that, your data will be securely deleted or anonymized.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is being handled, please contact us:

Thank you for trusting Carximocity with your personal information. We are dedicated to ensuring the safety and confidentiality of your data while providing you with an exceptional shopping experience.